Absolutely all the countries that I have studied have a shortage of electricians and usually everyone tries to solve this problem through training. I believe that a comprehensive approach is needed here. South Korea and Singapore solve the personnel problem best. Now I would like to tell you about Singapore’s experience.
In Singapore, as in the rest of the world, there is an acute shortage of qualified specialists in servicing elevator equipment. To solve this problem, the country’s authorities have long used foreign labor (in Singapore, out of 3,000 technical specialists, a third are foreigners).
A specially created TCLE committee assessed various problems facing the elevator industry and proposed its solutions.
Firstly, in 2021, the Singapore government adopted the Хэштег#TCLE recommendations to create a progressive wage model for elevator operators, which significantly increased the basic wage of an assistant electrician (excluding overtime pay and other allowances) from S$1,097 in 2021 to S$1,371 in 2022 (and gradually increase to S$2,283 by 2028). All elevator companies in Singapore are required to increase their workers’ wages.
Secondly, the TCLE committee also introduced a mandatory annual bonus to be paid to elevator and escalator maintenance workers starting from January 2023. The bonus (amounting to at least one month’s basic salary) will only be paid to workers who have worked for their employers for a full year, which will increase employee loyalty to their employers.
Thirdly, the authorities paid special attention to the development of a training system and certification of electricians. This is expected to help identify current skills and provide benchmarks for skills development for elevator technicians in their future careers.
Fourth, the elevator profession has been rebranded to appeal to younger generations. The current titles in Singapore, instead of “elevator technician,” are assistant technician, specialist, senior specialist, foreman, and chief specialist.
Fifth, there is financial support from Workforce Singapore to retrain Singaporeans who are considering a career change to become electromechanics.
Sixth, the Singapore government is making concerted efforts to improve the working environment and conditions in the elevator industry.
For example, the Singapore Standards Authority is reviewing lighting levels in elevator shafts to ensure that electromechanics have adequate lighting, while the Building Authority is looking at ways to create cooler environments in elevator shafts and machine rooms (temperatures rarely drop below 20 degrees in the equatorial country). Seventh, Хэштег#BCA staff are reviewing the government’s elevator procurement rules and structure to facilitate the adoption of emerging technologies that can help optimize existing work processes and improve the productivity of elevator operators.
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